Shipping Policy
We know how important it is to get your order to you as quickly as possible, and we aim to dispatch orders within 1-3 business days. Please note that during, major holidays and special events the couriers may experience delays.
*ALL OUR SHIPMENTS NOW STARTS FROM OUR WAREHOUSES IN CHINA*
PLEASE NOTE: Shipping flammable goods including anything in powder form like incense, are shipped in a special line, separate from the incense burners.
Some of our products are classed as flammable goods. In order to dispatch those items we had to undertake many trainings about packaging and shipping those goods to comply with Government Import & Export Safety regulations. We are happy to announce that we can ship our products to most countries worldwide.
If you have any questions about shipping please contact us.
Order processing time: 1-3 days
Shipping times: 6-12 days
Each order is end to end traceable via a tracking number @ Track My Order Page:
If you are not at home at the time of delivery, the courier will retry a second delivery the next working day, if you are also absent on the second day please contact us.
Thanks for understanding
Team HandmadeFineArt